At Thillaiyazhini Travels, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following information when you use our services:
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Name, phone number, email address
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Pickup and drop locations
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UPI transaction details (for bookings)
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Messages or queries submitted through our forms or WhatsApp
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IP address and browser information (from website visits)
2. How We Use Your Information
Your data is used for the following purposes:
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To confirm and manage your bookings
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To send trip details, driver info, and payment receipts
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To improve customer service and personalize user experience
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To comply with legal and regulatory obligations
3. Data Sharing
We may share your details only with:
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Drivers and fleet partners to fulfill your trip
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Trusted third parties (e.g., WhatsApp, Google, server providers) for service delivery
We do not sell or rent your personal data to anyone.
4. Data Security
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All online submissions are encrypted via secure HTTPS
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We use secure systems to store and manage booking records
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Only authorized staff have access to your data
5. Your Rights
You may request to:
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View or correct the information we hold
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Delete your personal data (where not required by law)
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Opt out of marketing messages
To exercise these rights, contact us at:
📩 thillaiyazhinitravels@gmail.com
📞 79048 20455
6. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings.
7. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website.